What Is a Stakeholder? Stakeholders Definition & Examples

Secondary stakeholders can be of high strategic importance for the success of particular operations and activities of a company. A second methodological step consists of determining the stake of a stakeholder. Stakes and groups can be categorized as threats and opportunities that build a stakeholder strategy matrix. The existing literature on stakeholders, the stakeholder perspective, and stakeholder theory is immense—and may make both young as well as seasoned researchers ask whether there really is more to be done in this field.

Stakeholders have an interest in the success of the project and can be within or outside the organization that’s sponsoring the project. Stakeholders are important because they can have a positive or negative influence on the project with their decisions. There are also critical or key stakeholders, whose support is needed for the project to exist. Depending on the size of investment, shareholders can sometimes have more influence on an organization and its projects than stakeholders.

  1. For example, if it’s a startup or an early-stage business, then customers and employees are more likely to be the stakeholders considered foremost.
  2. Then, dive deeper into things like industry trends and perform competitor analyses to find out who may be vested in the business.
  3. This is relevant when bargaining both about contributions and about distribution of created value.
  4. If it’s a mature, publicly-traded company, then shareholders are likely to be front and center.

Shareholders are stakeholders who are financially invested in an organization. While stakeholders are interested in a company’s overall performance, shareholders have an added interest in the company’s stock performance or return on investment. Create the highest quality products https://business-accounting.net/ you can, so your customers will go the extra mile to help you keep providing them. Cultivate relationships with investors who are more interested in long-term viability than short-term dividends. Companies often struggle to prioritize stakeholders and their competing interests.

Check out a couple of examples of both internal and external stakeholders below. A stakeholder is an individual or group that has interest in a business or organization. Stakeholders can either be affected by or affect a company’s or organization’s actions.

Internal vs. external stakeholders

“The discourse of business and the discourse of ethics can be separated so that sentences like, ‘x is a business decision’ have no moral content, and ‘x is a moral decision’ have no business content” (Freeman, 1995, p. 37). Instead of applying the separation thesis, we should find “conceptual mechanisms which do not distinguish clearly between the business and ethical parts of a decision. What we need are concepts and ideas that mix up our understanding of business and our understanding of ethics” (Freeman, 1995, p. 39). The stakeholder field is characterized by the fact that not much consensus exists.

Today, the key components in managing stakeholders include analysis, prioritization and engagement. Businesses need to be aware of their stakeholders, as many of them will be affected by its activities. In the event that a business fails and goes bankrupt, there is a pecking order among various stakeholders in who gets repaid on their capital investment.

Owners

A stakeholder of a business is any person or organization that is affected by the business or affects the business. A stakeholder is any person or entity that has an interest in a business or project. Stakeholders can have a significant impact on decisions regarding the operations and finances of an organization. Examples of stakeholders are investors, creditors, employees, and even the local community. Loosely defined, a stakeholder is a person or group of people who can affect or be affected by a given project.

Dictionary Entries Near stakeholder

Just looking at the definition of stakeholders, Miles (2012) identifies hundreds of different definitions, ranging from narrow to wide (Freeman & Reed, 1983). While this definition is unusually broad, it has become more and more common to propose stakeholder status for the natural environment (see, e.g., Driscoll & Starik, 2004). Another American professor, Archie Carroll (1989), connected the stakeholder approach to business and society—and thereby the ground was fertile for discussing value issues, ethics, and social responsibility for companies. Rhenman (1973) is focusing on the organization’s ability to gather and process contributions (which he calls internal effectiveness) as well as on the expenditures to secure these contributions (which he calls external effectiveness). He points to two factors influencing the scarcity of inducements the management has at its disposal. First of all, the supply of inducements depends on the way in which the organization is run.

Stakeholders are individuals (or groups) that can either impact the success and execution or are impacted by a product. The first “upstream” category includes everyone who must contribute to or approve the activities required to design, build, and bring the product to market. The second “downstream” batch consists of both those who purchase or use the product and those who must support, sell, and market it. Similar to a vision board, a stakeholder map is used to categorize people and entities into groups based on their influence and interest in the organization. This map will be especially helpful if you’re in a leadership role, because you can then prioritize efforts based on stakeholders who need immediate attention and mitigate risks by anticipating challenges and conflicts based on what you know stakeholders demand.

Stakeholder(s) who possess resources necessary for this unique resource bundling should be the focus of and given first priority by the focal organization. This is relevant when bargaining both about contributions and about distribution of created value. Therefore, Barney (2018) addresses the perennial question at the heart of stakeholder theory, that is, “who and what really counts” (Freeman, 1994, referred to by Mitchell et al., 1997, p. 853), which is discussed by almost every researcher writing about stakeholder perspective.

In other parts of the book (Rhenman, 1968), he adds to the list by also mentioning creditors, managers, the local community, and the society as a whole. Even if we just stick narrowly to the “chief stakeholders,” that is, the customers, the shareholders, and the employees, their interests will almost certainly clash, according to Rhenman (1968). Applying stakeholder thinking within business and management is “a way stakeholders business definition to see the company and its activities through stakeholder concepts and propositions. The idea … is that ‘holders’ who have ‘stakes’ interact with the firm and thus make its operation possible” (Näsi, 1995b, p. 19). The underlying premise is that all organizations have stakeholders, that is, “any group or individual who can affect or is affected by the achievement of the firm’s objectives” (Freeman, 1984, p. 25).

While the overall product strategy should drive most prioritization, it’s still worthwhile to check in with each stakeholder to understand what’s most important to them. With this lens included in the prioritization process, product managers may spot some ignored trends or throw stakeholders a bone by getting something vital to them included a little earlier than initially planned. The best way to identify all of a company’s stakeholders is to get involved in some brainstorming sessions, to determine who has an interest in the company doing well. Start by seeking feedback from employees, customers, and executive leaders to uncover hidden stakeholders and understand their concerns. Then, dive deeper into things like industry trends and perform competitor analyses to find out who may be vested in the business.

In our view it is really Barnard who set the stage for the development of modern stakeholder theory” (p. 50). External stakeholders are outside of the organization and are indirectly impacted by the project. They’re influenced by the organization’s work but are not employees of the organization. These people can be suppliers, customers, creditors, clients, intermediaries, competitors, society, government and more.

Without paying customers, each stakeholder in your business is impacted one-by-one, like a trail of falling dominos. However, since groups like employees and local communities do not necessarily invest in the business, they are stakeholders but not shareholders. They interact directly with customers, earn money to support themselves, and give support to the business operations as well.

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